We have several convenient methods for you to pay your utility bill:
Pay Online, Mobile Device or by Telephone
Two Rivers Municipal Utilities offers online payments. To pay online, visit PSN Web Site To pay by mobile device download PSN Payments from the App Store or Google Play. If you registered on-line first, use those login creditials.
For 24/7 Phone Payments call 1-877-885-7968 and Payment Service Network's (PSN) automated system will walk you through your payment. For phone payments you must first speak to a live representative to get activated for the payment system.
There is a convenience fee for using the online or phone services. You will need your utility bill available to reference your Account Number.
Payments can also be made by automatic withdrawal from your checking or savings account. To use this method, call our office at 920-793-5523.
Some advantages to using direct automatic payment are:
- Helps avoid late or missed payments
- No need to write checks
- No postage costs
- Transfers funds safely, securely and directly from your account
When enrolled in this convenient service, you will continue to receive a monthly statement detailing the amount to be debited from your savings or checking account on the due date.
Auto Pay Information and Agreement Form
Pay by Mail
Payment can be sent to:
Two Rivers Municipal Utilities
PO Box 87
Two Rivers, WI 54241
Please include the top stub of the bill to assure that your account is properly credited.
Pay in Person
During normal business hours (Monday – Friday, 10:00 am – 4:00 pm) customers can make payments at our office, located at 1717 East Park St, Two Rivers, WI.
Payments can be dropped off anytime in the night deposit box located at the City Hall north entrance or the convenient drive-up drop box on East Park Street, in front of City Hall.
Other Payment Locations
As an additional convenience, payments are accepted at Bank First National, Shoreline Credit Union, Fox Communities Credit Union and the Lester Public Library.
Meter Reading Info
The friendly, knowledgeable meter readers of Two Rivers Water & Light read the residential and business meters once a month. Because of the large number of meters, we read the meters throughout the community at different times throughout the month. Generally, we prefer to read the meters at some time within a 28 - 32 day period.
We make every attempt to read every meter during each billing period. However, if the meter reader is unable to gain access to your meter(s), it will be estimated. An estimated bill, though usually fair, may not accurately reflect the proper consumption during the billing period. That is why it is important to keep a clear path to your meter(s). Please remember to tie your dog away from the meter(s) and to keep a path shoveled to your meter(s) during the winter months.
Two Rivers Water and Light bills in cycles daily throughout the month, meaning that due dates vary for each customer and are based on their accounts' last meter reading and/or estimate date. The bill highlights the current amount due and a date that the bill would be delinquent. A late payment charge of 1% per month will be added to utility bills not paid within 20 days of issuance.